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Important: Before you upgrade to WordPress 3.7…

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Hold your horses before you update to WP 3.7…you’ll want to hold your horses: it turns out one of the changes to WordPress in version 3.7 changes how the plugin update notification system works – with the end result being SlideDeck 2 Personal, Professional and Developer users will never see the notification when we push out an update.

SlideDeck 2.3.4 to the rescue!

As soon as we realized this, we scrambled our elite Rapid Response Team (i.e. Jamie) to create a fix for you all. The good news is we have it – and it’s already live!

Here’s what you should do.

If you’ve not yet upgraded to WP 3.7…

Upgrade SlideDeck 2 first! Version 2.3.4 addresses this notification issue, and ensures that you’ll continue to get a heads-up when there are new versions of SlideDeck 2 available. There are two ways to do this – all Personal, Professional & Developer users should either:

  • Go to the Plugins screen in your WordPress admin, and update SlideDeck 2 from there, or
  • Log into your DT account, download the plugin .zip file and upload it to your WordPress site

Ack! I already upgraded to WP 3.7! What should I do?

Fear not! There’s help for you, dear lost soul. Simply follow these instructions in order to resolve the issue:

  1. Deactivate all SlideDeck 2 plugins you have installed on your WordPress site
  2. Install SlideDeck 2 Lite from the WordPress plugin repository
  3. Once installed, visit the “Addons” page in the plugin
  4. Install your addons

This will download the latest version of the Personal, Professional or Developer tier addons from our servers to your WordPress site. And then you should be good to go!

What if my license is expired?

Don’t worry, we haven’t left you hanging! We’ve created a free patch that you can apply – we strongly recommend that you do this. If not, you may not receive notification of updates for any of your plugins. And that’d be bad, mmkay? Grab it from the link below:

https://s3.amazonaws.com/slidedeck-pro/2.3.4-update-patch/slidedeck-auto-upgrade.php

Just replace the file of the same name in slidedeck2-personal/lib/ with this one, and the update mechanism will continue to work as it did before WordPress 3.7.

While you’re at it, did you know you can get 25-50% off if you renew your license, and get another year’s worth of access to updates, support and new features?

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Comments (14) Responses

  1.  

    Mark Downing

    The latest wpl update via my WordPress admin screen now returns this error.

    The website cannot display the page

    HTTP 500

    Most likely causes:
    •The website is under maintenance.
    •The website has a programming error.

    What you can try:
    Refresh the page.
    Go back to the previous page.
    More information

  2.  

    Tatiana

    Hey!

    I can’t see any update available in Plugins page. I see other plugins do have updates, but not SlideDeck. Thanks

  3.  

    Gloriette

    Hi, i don’t see the add-on page in the plugin…

    •  

      Jason

      Hi Gloriette – the link is in the left-hand menu under the SlideDeck 2 item in the WordPress admin menu.

  4.  

    Melanie

    I am one of those people whose license has expired, so I downloaded the patch from the link you provided. Problem is, I’m not sure where to install it! I’ve looked through the folders in my control panel, but I don’t see a “file of the same name.” The only SlideDeck folder in my plugins folder is slide deck-lenses, and that doesn’t have any php files in it. Can you give me some more specific instructions? Thanks!

  5.  

    Helen

    I recently purchased Slidedeck pro, but have not installed on any site yet. So would I follow the instructions for installing after I upgrade to wp3.7 when I do add to a website.

    •  

      Jason

      Hi Helen – you’ll want to install SlideDeck first, and make sure it’s updated to the latest version before you upgrade to WP3.7.

  6.  

    Ryan

    So, when do you expect to have this updated on your end?

  7.  

    Roy

    Just for clarification after we upgrade to SlideDeck 2.3.4 no worries with WordPress 3.7, correct?

    •  

      Jason

      Hey Roy

      Yep, our testing indicates it should be good. There’s always an element of uncertainty with plugins, simply because nearly every WP website/server configuration is different, but the update appeared to address the problem. If it doesn’t work for you, then definitely hit us up in support!

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